Arc Health
A scheduling and records tool that gives doctors back an hour a day.
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01
/ Overview
Clinics ran on six tools and a lot of patience.
Arc's founders spent a year in four Lisbon clinics, watching doctors switch screens more often than they saw patients.
Client
Arc Health
Lisbon
Engagement
One year
2023
Type
Product design
Category
Health
02
/ Challenge
Every extra click is a minute taken from a patient.
Doctors needed the day, the patient and the notes in one view, on a tablet, between two appointments.
So the whole day fits on one screen, and each patient's story opens in one tap.
03
/ Product
Designed in the consultation room, not the office.
We tested every screen where it would be used: standing up, between appointments, with gloves on.
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The room
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The room
04
/ Clinicians
Built with the people who use it twelve hours a day.
Forty doctors and nurses reviewed the product every two weeks for a year.
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The team
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The team
05
/ Clinics
Rolled out in forty clinics in eighteen months.
From small practices to a hospital wing, with the same calm interface.
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Rollout
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Rollout
58 min
saved per doctor each day
40
clinics in eighteen months
92%
of staff use it every week
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